Frequently Asked Questions

 

Why is Fuchsia the brand color?

We like to think of it as the FemPower shade of Pink – FemPower Fuchsia!

 

What is the CDW gold icon?

Our icon is a stylized gold blossom of the Capucine flower. We chose this because flowers are the earths natural adornment and a symbol of authentic beauty. As founder Capucine’s personal motto is ‘Spread Love’, you’ll see the subtle heart shaped petals tucked into the motif.

 

What does Capucine mean?

It is a French word for the Nasturtium Flower.

 

What does “Live Life Through a Love Filter” mean?

Just like you choose your Instagram filters on your images, you have the power to choose a LOVE FILTER for your life. Choose to subscribe to Love and goodness. Embody it. Spread it. Choose to see and live your life through a Love Filter.

 

How do I care for my jewelry?

Easy – just keep away from water, lotions, chemicals, perspiration, etc.  Keep in your gorgeous little fuchsia pouch when not in use to keep it gleaming.

 

Do you gift wrap? Can you put the item in a box?

All our items come beautifully gift wrapped in a box with ribbon and a velvet jewelry pouch.

 

Am I eligible for a return?

We accept returns on full price merchandise within 30 days of receipt. We provide a complimentary return label for returns made within 30 days. Beyond 30 days, an item can still be returned for store credit only. Only unworn items in their original condition and packaging will be accepted for a return. All sale items and special orders are final sale.

 

Where can I find your jewelry?

Our website is open 24 hours a day, 7 days a week. Please email or call our Concierge Service team with questions, comments or a good joke. 

concierge@capucinedewulf.com or 877.353.0711

 

What shipping service do you use?

We use Fedex for both Ground and Expedited shipping services.  All Ground Shipping is complimentary.  See our Delivery & Returns page for more details.

   

Do you ship internationally?

Yes, please email us directly to arrange for international shipping.

 concierge@capucinedewulf.com

 

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